Contact information
We would love to hear from you. Whether you have a question about our products, need help with an order, or just want to say hello, our team is here to assist you.
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Details
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Business Name
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Luminzaa (Lumina Retail LLC)
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Email
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Phone
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+1 (332) 249-7083
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Business Hours
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Monday – Friday, 9:00 AM – 6:00 PM (EST)
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Website
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Customer Support
Our dedicated customer support team is available to help you with any questions or concerns. We strive to respond to all inquiries within 24 hours during business days. For the fastest response, please email us at luminaretailllc@gmail.com with your order number (if applicable) and a detailed description of your inquiry.
Common Inquiries
For order status and tracking, please check your email for a shipping confirmation with a tracking link. If you have not received this email, contact us with your order number and we will provide an update.
For returns and exchanges, please review our Refund & Return Policy above. To initiate a return, email us at luminaretailllc@gmail.com with your order number and reason for return.
For product questions, our beauty experts are happy to help you find the perfect products for your skin type and beauty routine. Email us with your questions and we will provide personalized recommendations.
For wholesale and business inquiries, if you are interested in carrying Luminzaa products in your retail store or salon, please email us at luminaretailllc@gmail.com with the subject line "Wholesale Inquiry."
Social Media
Stay connected with us for the latest product launches, beauty tips, and exclusive offers:
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Platform
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Handle
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Instagram
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@luminzaa
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Facebook
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facebook.com/luminzaa
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TikTok
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@luminzaa
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Pinterest
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pinterest.com/luminzaa
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Feedback
Your feedback is incredibly important to us. It helps us improve our products and services. If you have any suggestions, compliments, or concerns, please do not hesitate to reach out. We value every piece of feedback and take it seriously in our commitment to providing you with the best luxury beauty experience.
All policies are effective as of April 1, 2026. Luminzaa reserves the right to update or modify these policies at any time without prior notice. Please review this page periodically for the latest information.